This section of the statement identifies issues that we are aware of but are not able to fix at present. For each issue identified, we've undertaken an assessment of the extent of the issue, and deemed that the cost of fixing these issues is a disproportionate burden.
Statement regarding the accessibility of documents on the Community Infrastructure Levy website
The purpose of this website is to provide a platform for the various stages of Great Yarmouth Borough Council's Community Infrastructure Levy preparation. Much of the documentation involved is developed at very short notice or provided by third parties.
Great Yarmouth Borough Council intends to submit a Community Infrastructure Levy (CIL) Draft Charging Schedule for examination, under Section 212 of the Planning Act 2008 (as amended by Section 114 of the Localism Act 2011). In accordance with Regulations 16, 19 and 21 of The Community Infrastructure Levy Regulations 2010 (as amended) various documents are required to be published on the Council's website through the publication, submission and examination processes.
We believe that, with the complexity of the documents and the short period of time that they are required for, the time required to make these fully accessible constitutes a disproportionate burden as defined under the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
However, we will endeavour to make our published documents as accessible as possible, and will respond to any request for further assistance regarding accessing our documents. You can contact us by email at accessibility@great-yarmouth.gov.uk.
Statement regarding the accessibility of documents on the Local Plan website
The purpose of this website is to provide a platform for the various stages of Great Yarmouth Borough Council's Local Plan preparation. Much of the documentation involved is developed at very short notice or provided by third parties.
The Town and Country Planning (Local Planning Regulations) 2012, regulation 35, requires us to publish these documents on our website. Furthermore, we are also required to publish our plans in accordance with our Statement of community involvement as laid out in the Planning and Compulsory Purchase Act 2004.
We believe that, with the complexity of the documents and the short period of time that they are required for, the time required to make these fully accessible constitutes a disproportionate burden as defined under the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
However, we will endeavour to make our published documents as accessible as possible, and will respond to any request for further assistance regarding accessing our documents. You can contact us by email at accessibility@great-yarmouth.gov.uk.
Statement regarding the accessibility of the Bookings facility
Meeting requests through this site are managed using the Microsoft 365 Bookings product, which is provided as an embedded application on our pages.
We are aware of the following issues within the application:
- A 2.4.1 Skip to content not present (must be present to enable moving from header related content to main content)
- A 4.1.1 Duplicate element IDs in use (must all be unique on a page for navigation)
- A 1.3.1 Fieldset grouping should be in place for radio/check boxes with same name attribute
- AA 1.4.11 Form control contrast not sufficient (the minimum is 3:1, the application is using 1.09:1)
- AA 1.3.5 Field purpose (name and address not providing their relevant autocomplete guidance tag)
- AA 1.4.3 Elements aren't meeting the minimum contrast level of 4.5:1, the application is using 2.32:1
We believe that, as this is a third-party product outside of our control, attempting to make it fully accessible constitutes a disproportionate burden as defined under the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
However, we have endeavoured to make the use of the application as accessible as possible, and will respond to any request for further assistance regarding its use.
PDFs and other documents
As with all local authorities, we publish many documents each year that are created both within our council and provided by third parties.
As of 31 March 2025, 1033 PDF documents have been uploaded to the websites covered in this accessibility statement on or after 23 September 2018.
Of the 640 documents our automated scanning tools have identified published on our main www website 517 do not meet the required accessibility standard. Most of these documents are to be found on pages further into our site and would have likely received very few views which will not adversely impact users with disabilities.
Further documents have been uploaded to our various web portals.
Our experience had identified that PDF accessibility checking tools are inconsistent in identifying accessibility issues affecting PDF and source documents. For example, Microsoft Word's accessibility checker can identify text contrast issues that cannot be identified using the Adobe Acrobat PDF accessibility checker.
Cost of fixing PDF documents
Without reviewing the documents individually, we are unable to calculate exactly how long it would take to fix these issues. This is because each document varies in length and complexity, along with the number and type of issues that are present. Some documents may also require reproducing if we no longer have access to the original source document(s).
Based upon past experiences of fixing accessibility issues within existing documents, we estimate that it would take approximately three hours to apply the necessary changes to fix each document in scope to meet current accessibility requirements.
Using this figure, one employee would be able to update an average of three documents per working day which would be the equivalent of allocating 100% of a full-time staff member for 246 days.
Assessment of cost and benefit
- we believe that the cost of fixing all documents would be a disproportionate burden on our organisation
- we don't believe the cost of time and effort that would be required to update each of these PDFs to be appropriate and/or justified
- we believe that this time would be better invested in fixing outstanding accessibility issues present across the website which would be of greater benefit to our customers
- we believe that we should first prioritise fixing issues that are present within the most popular documents used by our customers
